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PRIVACY POLICY

 

This privacy policy applies between you, the User of this Website, and Floral Cupcakes – Sharon Burchall, the owner and provider of this Website. I take the privacy of your information very seriously. This privacy policy applies to my use of any and all Data collected by me or provided by you in relation to your use of the Website and my services.

Please read this privacy policy carefully.

 

Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

  • Data: collectively all information that you submit to me via the Website or through other means. This definition incorporates, where applicable, the definitions provided in Data Protection Laws;

  • Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features;

  • Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the UK GDPR and any national implementing laws;

  • UK GDPR: the UK General Data Protection Regulation;

  • I, me or my: Floral Cupcakes – Sharon Burchall, Derbyshire, UK;

  • User or you: any third party that accesses the Website and is not employed by or engaged by me;

  • Website: the website you are currently using and any sub-domains unless expressly excluded.

  1. In this privacy policy:

  • the singular includes the plural and vice versa;

  • references to clauses refer to clauses within this policy;

  • “including” means “including without limitation”;

  • headings do not form part of this policy.

 

Scope of this privacy policy

  1. This privacy policy applies only to my actions and Users with respect to this Website and my services.

  2. For the purposes of Data Protection Laws, I am the data controller. This means I determine how and why your Data is processed.

 

Data collected

  1. I may collect the following Data, including personal Data:

  • name

  • contact information such as email address and telephone number

  • address (where required for delivery or billing)

  • order details and requirements

  • payment information (processed via third-party providers)

 

How I collect Data

  1. I collect Data in the following ways:

  • data is given to me by you;

  • data is collected automatically.

 

Data that is given to me by you

  1. You may provide Data when you:

  • contact me via the Website, email, phone, social media, or other means

  • place an order or make an enquiry

  • make a payment (via invoice, bank transfer, or third-party provider)

  • use my services

 

Data that is collected automatically

  1. When you access the Website, I may collect:

  • IP address

  • browser type and device information

  • date, time, and frequency of visits

  • how you interact with the Website

This helps me improve my Website and services.

 

My use of Data

  1. I may use your Data for:

  • internal record keeping

  • processing and fulfilling orders

  • communicating with you about your order or enquiry

  • improving my products and services

  1. I process your Data where necessary for my legitimate interests, provided these do not override your rights.

 

Payment processing

  1. Payments may be processed via third-party providers such as PayPal or via bank transfer.

  2. These providers have their own privacy policies and are responsible for how your payment data is handled.

 

Keeping Data secure

  1. I take appropriate technical and organisational measures to safeguard your Data.

  2. I use secure third-party platforms (such as website providers, payment processors, and cloud storage services) to store and process your Data.

  3. If you suspect any misuse, loss, or unauthorised access to your Data, please contact me immediately at:
    sharon@floralcupcakes.co.uk

 

Data retention

  1. I will only retain your Data for as long as necessary to:

  • fulfil the purposes outlined in this policy

  • comply with legal, tax, and accounting obligations

  1. Data may be retained in backup systems for regulatory purposes even after deletion.

 

Your rights

  1. You have the right to:

  • access the Data I hold about you

  • correct inaccurate or incomplete Data

  • request deletion of your Data

  • restrict how your Data is used

  • request transfer of your Data

  • object to my use of your Data

  1. To exercise these rights, contact me at:
    sharon@floralcupcakes.co.uk

  2. If you are not satisfied, you may contact the Information Commissioner’s Office (ICO):
    https://ico.org.uk/

 

Keeping your data up to date

  1. It is important that the Data I hold is accurate. Please inform me of any changes.

 

Links to other websites

  1. This Website may contain links to other websites. I am not responsible for their content or privacy practices.

 

Changes of business ownership

  1. If the business is sold or transferred, relevant Data may be transferred to the new owner under the terms of this policy.

 

Cookies

  1. This Website may use Cookies to improve user experience.

  2. Cookies may include:

  • strictly necessary cookies

  • analytical/performance cookies

  • functionality cookies

  1. You can control Cookies via your browser settings. Disabling Cookies may affect functionality.

  2. Where applicable, you will be presented with a cookie consent option on the Website.

 

General

  1. You may not transfer your rights under this policy.

  2. If any part of this policy is found to be invalid, the remaining provisions will remain in effect.

  3. This policy is governed by the law of England and Wales.

 

Changes to this privacy policy

  1. I reserve the right to update this policy as required. Changes will be posted on the Website.

 

Attribution

  1. This privacy policy was created using a document from Rocket Lawyer (https://www.rocketlawyer.com/gb/en).

  2. This privacy policy was created on 4 October 2023.

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